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Order Throttling Setup

This is now available in the Incentivio Dashboard!
Check out our Dashboard - Kitchen Capacity (Preparation Time) Guide for details!

For more information on Order Throttling, please see our What is Order Throttling documentation

  1. Under "Pickup" or "Delivery", find the section called "Order Throttling".
  2. Select the day that you'd like to add a throttling setting for. The following fields will appear.
    Screen_Shot_2021-04-07_at_10.38.58_AM.png
  3. In the "Time Slot" section, add the range of time that you'd like for this throttling setting to apply.
  4. In the "1. Throttle Setting" section, you must add a prep time. If you'd like to base this prep time on the total amount of a customer's purchase (for example, if they place an order over $100, the prep time will be 60 minutes),  add the minimum amount that the customer must spend in the "Min. Amount" field
  5. Add a message to display to the customer during the throttle period.
    Screen_Shot_2021-04-07_at_10.40.24_AM.png

The final set up, based on the above example, would look like this:
Screen_Shot_2021-04-07_at_10.40.52_AM.png

 

  • To add additional throttle settings for prices, click on "Add Throttle Setting" 
  • You can add an additional time slot to throttle each day by clicking on the "Add Time Slot" button.
  • You can add throttling settings for each day by selecting another "Day of the Week" below the current settings.

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