While most clients' mobile apps are managed directly through Incentivio's developer accounts, some prefer to utilize their own developer account. In this case, it is necessary to provide access to Incentivio so our team can upload and update mobile apps, as needed.
Contents
- Apple - App Store Connect
- Android - Google Play Console
Apple - App Store Connect
To add Incentivio as a user on an Apple developer account:
- Log in the the Apple portal: https://appstoreconnect.apple.com/login
(To edit user accounts, it is necessary that an administrator completes this on the account.) - From the landing page, select Users and Access.
- Click on the blue plus icon to add a new user.
- Create a user with the following credentials and permissions:
First Name: Shihan
Last Name: Senanayake
Email: shihan@incentivio.com
Role: Admin
Additional Resources: (All)
Without these permissions, our team will be unable to manage the app effectively, which may cause delays in launching the app or performing future updates.
Android - Google Play Console
To add Incentivio as a user on a Google Play developer account:
- Log in to the Google Play Console: https://play.google.com/console/developers
(To edit user accounts, it is necessary that an administrator on the account complete this.) - Navigate to Users and Permissions on the left-hand menu.
- Click Manage Users > Invite New Users.
- Create a user with the following credentials and permissions:
First Name: Shihan
Last Name: Senanayake
Email: incentivio@gmail.com
Role: Admin (all permissions) - Additionally, we need the keystone including the file, alias, and password. The keystone file is in .keystore file format, which the previous app developers (if applicable) have used to sign the existing app on the Play Store.
Ex: keystore file
keyStoreSHA1: F9:6F:38:A7:C0:85:E5:BD:B2:33:FD
keyStorePassword: 92b635
keyAliasPassword: 92b61512
keyStoreAlias: "7421”
keyStoreHash: +W84p8CF5b2yM25==