Setting Up Temporary Hours

The Temporary Hours feature allows Restaurant Brands to set/schedule temporary store hours that does not affect their standard hours of operations. This feature gives Restaurant Brands the ability to select a single date or a date range to set up temporary hours for. The main use case we saw for this feature was to help Restaurants schedule temporary hours for the holiday season without having to change their standard hours of operation. 

You can now set up Temporary Hours through the Dashboard. Here is our Guide: Dashboard - Updating Hours/Temporary Hours

This article will contain the following sections:

1. Feature Overview
2. How to Setup Temporary Hours for a Single Date
3. How to Setup Temporary Hours for a Date Range

Feature Overview

The Temporary Hours feature allows Restaurant Brands to set/schedule temporary store hours that does not affect their standard hours of operations. Along with the release of this feature, we added the ability to “Close today” without having to disable pickup/delivery. Previously, Admin Users would have to disable pickup and/or delivery and then go back and enable it the following day. This “Closed Today” toggle will now allow Restaurant Brands to disable ordering for both pick up and delivery (separately), and automatically re-enable ordering once the present day has passed.

Additional Functionality Included with this Feature:

• For date ranges, you will be able to either select “Same Hours For Every Day” which allows you to enter hours once that will be used for each day in the selected date range
• You are able to add multiple time slots for temporary hours
• If you set up temporary hours on pickup, then they can easily copy the temporary hours to delivery & vice versa
• Set Temporary Hours will expire once the date + time has passed. This means the temporary hours for the date that has passed will be removed
• If you use the "Closed Today" switch, and you have orders for later that day, you will see a message letting you know that you have scheduled orders

How to Setup Temporary Hours for a Single Date

To setup Temporary Hours for a single day either on the present date or in the future, follow the steps below:

1. In the Admin Portal, go to the Store Ordering Setup page, and select the location that you would like to setup temporary hours for
   
   
2. In the Pickup & Delivery sections, there will be a new field that reads: "Temporary Hours" that has a button that says "Add Temporary Hours" 
   
   
3. Select the "Add Temporary Hours" button. After doing so, the Temporary Hours pop-up will be displayed
   
   
   
   
4. On the pop-up, the Date Type field should automatically select "Single Date" - if not, select "Single Date"
   
   
   
   
5. The next field will be the "Select Date" field. This is where you will select the date that you want to setup temporary hours for.
   1. You can select today's date and any future date in this field. 
      
      
6. After you have selected the date, the "Hours" field will be displayed. This is where you can add the new time that your restaurant will be open for the selected date
   1. Note: You can setup multiple time slots for a given day, the time slots just cannot have overlapping times (i.e. 12:00pm - 6:00 | 5:00pm - 10:00pm - this would not be acceptable)
      
      
7. After entering the time, you can select the save button on the bottom of the pop-up to save your temporary hours
   
   
8. If you set up these temporary hours on the Pickup section of the Store Ordering Setup screen, you can copy these to the Delivery section (and vice versa) by simply expanding the saved temporary hours and selecting the "Copy to Delivery" button
   

   
   

How to Setup Temporary Hours for a Date Range

To setup Temporary Hours for a date range, follow the steps below:

1. In the Admin Portal, go to the Store Ordering Setup page, and select the location that you would like to setup temporary hours for
   
   
2. In the Pickup & Delivery sections, there will be a new field that reads: "Temporary Hours" that has a button that says "Add Temporary Hours" 
   
   
3. Select the "Add Temporary Hours" button. After doing so, the Temporary Hours pop-up will be displayed
   
   
   
   
4. On the pop-up, the Date Type field should automatically select "Single Date" - to set up temporary hours for a date range select "Date Range"
   
   
   
   
5. The next field will be the "Select Dates" field. This is where you will enter the start and end date that you want to setup temporary hours for.
   1. You can select today's date and any future date in this field. 
      
      
6. After you have selected the dates, the "Hours Schedule Type" field will be next. This is where you can designate whether the dates in the range use the same hours every day, or different hours every day.
   • To use the same hours every day, use the: "Same Hours Every Day" option
   • To use different hours for each day, use the: "Different Hours per Day" option
     
     
     
     
     
     
7. After you have selected the hours schedule type, the "Hours" field will be next. This is where you can add the new time that your restaurant will be open for the selected date
   • Note: You can setup multiple time slots for a given day, the time slots just cannot have overlapping times (i.e. 12:00pm - 6:00 | 5:00pm - 10:00pm - this would not be acceptable)
     
     
8. After entering the time, you can select the save button on the bottom of the pop-up to save your temporary hours
   
   
9. If you set up these temporary hours on the Pickup section of the Store Ordering Setup screen, you can copy these to the Delivery section (and vice versa) by simply expanding the saved temporary hours and selecting the "Copy to Delivery" button