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Quick Edits to Store Ordering Settings

 
  1. On the left-hand menu, under setup, select “Store Ordering Setup”.
  2. Click the pencil icon on the right for the store you would like to edit and/or set up.

 

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 Pickup

 1. Pickup Order Processing Time - This is how long it takes from the customer placing the order for the food to be ready for pickup. 

2. Pickup Availability Interval - This is the interval between pickup times that is shown in the app. For example, if you make this "15", customers will see "11:15, 11:30, 11:45...". 

3. Days Pickup Unavailable - If there are days that you are closed or simply do not want to accept pickup orders, this is where you can close the date out. Note - this will close out the entire day. If you'd like to close for a few hours, you will need to adjust your hours, then remember to switch them back at the end of the day. 

4. Minimum/Max Basket Value - If you'd like to set a minimum or maximum value for customers to purchase, check off this box. Fill out the minimum, maximum, or both, then add display content. This is the message that your customers will see to notify them of the minimum or maximum. 

Delivery

Changing Delivery Radius – Navigate to the Delivery Radius section and type in your Radius. This radius is a circular radius around your store. If you want to visualize the radius around your store, you can use this tool: https://www.mapdevelopers.com/draw-circle-tool.php .

  1. Click Delivery

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  1. Navigate to the Delivery Radius section and enter the radial distance that you want to deliver to.

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  1. Longitude/Latitude – find the longitude and latitude of your store. Searching “longitude/latitude finder” on the internet should return results for websites to do this.

Taxes and Charges

  1. Click on the blue button for whichever rate you would like to add.

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  1. Fill out the required information. A screenshot of a cell phone

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  2. Create the tax rate or charge in Toast. Once it is published, copy the GUID into the “Ext Tax ID” / “Ext Charge ID” field in Incentivio.

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Hide Menus

 

  1. Select the Menu you would like to edit, followed by the group within that menu. If you would like the whole Menu to be hidden, select “ALL” for the Group. A screenshot of a cell phone

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  2. Fill out the days and times that the menu should NOT be available. In this example, the restaurant stops offering their “Bedford” menu at 10:30am, so the times that it should be hidden are from 10:30am to 10:00pm. A screenshot of a cell phone

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  3. If you didn’t select “ALL” groups, repeat this process for any other Groups that you would like to hide.

Menu Import Configurations

  1. If you are importing a menu from Toast, fill out the fields as follows:

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  If you would like to override existing images, select this box.

  1. Expand the “Extended Attributes” menu. Fill out the necessary information – see the “Preparing a Toast Menu Import” document for a guide on filling out the key and value fields.
  2. Select the menus you would like to import by clicking “Select Menus” and moving the applicable ones from left to right.
  3. Click “Prepare Menu Import”. Once the menu is prepared, press the same button to import it.

 

 

 

 

 

 

 

 

 

 

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