Some of our POS partners, including Toast and Revel, do not allow brands to offer discounts on modifiers. This is due to limitations on their end, which don't recognize modifiers as valid targets for discounts.
However, we also recognize that discounting modifiers can be critical to brands' marketing strategy, encouraging guests to increase their average check value and driving orders. As a result, we have developed a "workaround" to this limitation, allowing brands to effectively provide discounts on modifiers.
Creating a Modifier Discount
The key to setting up a modifier discount is not targeting the modifier as the Discount Target; instead, the modifier should be targeted as a Qualifying Product, while the Discount Target is the main item. In short, the discount should essentially say, "Discount this main item if the customer has this modifier in their cart."
Additionally, the discount must be set up as an amount-based discount, not a percentage-based discount. This is because it will take the percentage off the main item, as it is the Discount Target, rather than the modifier.
Example:
In this menu, we have a cold beverage group, where each beverage has an associated size:
Add the Cold Beverage group as the Discounted Product:
Then add all the Iced Beverage Size modifier groups to the Qualifying Product:
Ensure the Modifier Target Level is set for all selected items: