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Tablet App - Sending Order Messages

  1. Navigate to "Orders"
    Screen_Shot_2020-10-27_at_2.18.57_PM.png
  2. On the order you would like to message, Click the green Message button
    Screen_Shot_2020-10-27_at_2.35.46_PM.png
  3. Select "SEND" on the message you'd like to send
    Screen_Shot_2020-10-27_at_2.19.40_PM.png
  4. If applicable, you will be prompted to select ready time
    Screen_Shot_2020-10-27_at_2.19.57_PM.png
    This refers to the amount of time it will take before the order will be ready and indicates the time the message will provide the customer
  5. Once you send a message, the Message button will turn orange to indicate there is a message history.
    Screen_Shot_2020-10-27_at_2.23.20_PM.png
  6. Select the Orange Message button to send another message.
    Screen_Shot_2020-10-27_at_2.40.19_PM.png
  7. You can also view previous messages sent on this order
    Screen_Shot_2020-10-27_at_2.23.32_PM.png
    Note - You can see each of these messages updated the ready time based upon the selections made when sending them. 

    In order to edit existing messages or add new messages, please see our documentation on Managing Order Messages
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